Frequently Asked Questions

At NE1 Web Design & SEO, we believe in transparency, clear communication, and delivering real value to our clients.

Below are some common questions we get asked, along with our commitment to openness and how we stand out from the competition.

1. How long does it take to build my website?

The timeline depends on the package you choose and how quickly we receive your content and approvals. Typically:

• Essential Package: 1-2 weeks
• Growth Package: 2-3 weeks
• Performance Package: 3-6 weeks

We’ll give you a clear project timeline from the start and keep you updated throughout.

2. What do I need to provide?

To ensure a smooth process, we ask for

• Your logo and branding guidelines (if available)
• Content for your website (text, images, services, contact details)
• Any specific functionality or features you need

If you need help with content, we offer guidance and support to make this easy for you.

3. Will my website work on mobile devices?

Yes. Every website we create is fully responsive, meaning it will look and function perfectly on desktops, tablets, and mobile phones.

4. Will my website be SEO-friendly?

Yes, every site includes our Baseline SEO best practices to help improve your visibility on Google. Depending on the package you choose, you’ll receive Baseline SEO, Enhanced SEO, or Performance SEO to maximise your ranking potential.

5. Can I update my website myself?

Yes, we design websites to be easy to manage. You’ll also receive:

• Step-by-step video tutorials to show you how to update content
• Access to our Client Inner Circle, where we share best practices and guides

If you prefer a hands-off approach, our Care Plan ensures we handle all updates for you.

6. What happens after my website goes live?

Your website launch is just the beginning.

• Hosting, security updates, and performance monitoring
• Regular backups and technical support
• Access to our Client Inner Circle for ongoing insights and improvements

7. Do you offer ongoing support?

Yes. Our Care Plans include ongoing support, maintenance, and updates to keep your website running smoothly. If you ever need help, we’re just a call or email away.

8. What makes NE1 Web Design & SEO different from other agencies?

We don’t just build websites, we create strategic digital solutions designed to help your business grow. Here’s how we stand out:

• No generic templates, Every website is custom-built for your business.
• SEO & lead generation focus, We don’t just design, we optimise to help you attract customers.
• Transparent pricing, No hidden fees or unexpected costs.
• Ongoing support, We don’t just disappear after launch, we’re here for the long term.

Our Transparency Commitment

At NE1 Web Design & SEO, we believe in:

• Clear Pricing No hidden fees, no surprise costs. Every package and service is clearly outlined.
• Realistic Timelines We won’t overpromise on delivery times. You’ll always know what to expect.
• Straightforward Communication No jargon, no confusion, just clear, honest advice tailored to your business.
• Full Ownership You own your website and all its content. We don’t hold anything back.

We’re here to build long-term relationships, not just websites. Our goal is to help your business succeed online with a website that works as hard as you do.