Where we work
Areas we cover: three regions, every postcode worth ranking for. Browse by area to find your nearest team.
North East coverage
We've been building websites for North East businesses for nearly two decades. Our North Tyneside office covers the whole region, and we work in every town worth a location page, and a long list of villages besides.
The densest commercial postcode footprint in the North East. Newcastle, Gateshead, North Tyneside, South Tyneside and Sunderland make up the region's biggest concentration of businesses, and the most competitive local search market we work in.
England's least densely populated county and one of its most varied. Tourism hubs along the coast and Hadrian's Wall, market towns spread inland, and the NEPIC pharma cluster anchored at Cramlington and Alnwick. Town-level local SEO matters more here than anywhere else.
Durham city anchors a county that runs from the coast at Seaham across to the Pennines. Heritage tourism in Durham itself, retail and services along the A1 corridor, energy-sector clients in the east, and a strong base of trades and independents across the smaller market towns.
Towns marked green have dedicated location pages live now. Others are coming as we work through the list. Want yours bumped up?
Where we work from
North Tyneside for the urban core, the county to the north and the south of the region. One team and one workflow, so wherever you sit, the experience is identical.
Our main office sits on Saville Street in North Shields town centre, five minutes from the Fish Quay and twenty from the Quayside. It's the base for everything across Tyne and Wear, Northumberland and the top end of County Durham.
Why a local agency
You can hire a designer from anywhere on the planet. Picking one in your patch tends to pay off in three specific ways.
Different parts of the North East search differently. Newcastle Quayside is not Hexham high street is not Durham city centre. We've watched these markets long enough to know what actually moves the needle in each one.
Most of the build is done remotely. But for kickoff, brand-photo days, and the moments where decisions land easier in person, we're 20 minutes away from most of the region and a short drive from the rest.
The person you brief is the person at the keyboard. No account managers buffering, no offshore handoffs, no project tickets in queues. Everything from the first call to the launch sign-off goes through the same small team.
Area by area
A closer look at each of the areas we cover, what makes them different, and how we help businesses there get found and win work.
Newcastle is the most competitive local search market in the North East. From Quayside hospitality and Grainger Town professional firms to Jesmond clinics and Gosforth independents, almost every category has established players fighting for the same searches. We help Newcastle businesses stand out with fast, focused websites, sharp service pages and properly structured Google Business Profiles. Read more about web design in Newcastle.
Gateshead has its own distinct business landscape, from the arts venues on Gateshead Quays to the manufacturers and wholesalers of Team Valley, retail around the Metrocentre and high streets in Low Fell and Whickham. We build websites that reflect those differences, whether you sell to consumers or other businesses. See our Gateshead web design page.
Sunderland is a city in the middle of major regeneration, with a strong manufacturing base around Washington, offices at Doxford Park and a busy seafront at Roker and Seaburn. We help Sunderland businesses compete for new customers with clear, mobile-first websites and solid local SEO. Explore web design in Sunderland.
North Shields is home to our main office on Saville Street, so this is the part of the North East we know best. We work with Fish Quay restaurants, coastal businesses in Tynemouth, Cullercoats and Whitley Bay, and trades and professional firms across North Tyneside. Read about web design in North Shields.
Just across the river, South Shields mixes the restaurants of Ocean Road, the seafront, the town centre and residential areas such as Westoe, Harton and Cleadon, with Jarrow and Hebburn close by. We build websites that speak to locals and visitors alike. See our South Shields page.
Plenty of businesses serve several boroughs at once. For them, we design websites that cover the whole of Tyne & Wear without filling the site with thin, copy-and-paste pages. Learn about web design across Tyne & Wear.
Northumberland is big, rural and seasonal, with tourism along the coast and Hadrian's Wall and market towns such as Morpeth, Hexham and Alnwick. Websites here need to load fast on patchy signal and work hard for both locals and visitors. Read about web design in Northumberland.
From Durham city and its university to the industrial estates along the A1(M), the Heritage Coast and the dales, County Durham is one of the most varied areas we cover. We build websites for heritage and tourism businesses, manufacturers, trades and professional firms. See our County Durham page.
How we work
One small team and the same process wherever you are in the North East.
Most of a website project can be done by phone, video call and email, which keeps things quick and flexible. But some moments are better in person: kickoff meetings, photography days and handovers. From our North Shields office, we can reach almost every part of the North East within an hour, and often much less.
Wherever you are in the areas we cover, every project follows the same steps. It starts with a free discovery call. You then receive a written, fixed-price proposal with a clear scope and timeline. We build your site on a private preview link, you give feedback in two structured rounds, and we launch when you're happy. After launch, you can look after the site yourself or let us handle hosting, updates, security and backups through a care plan.
You'll deal with the same people throughout, whether your business is in Berwick or Billingham. There are no account managers passing messages along and no offshore handoffs. The person you brief is the person building your website.
Local search
Google treats local searches differently. Understanding that is the key to being found in the areas you serve.
Google says local results are based mainly on relevance, distance and prominence, and explains this in its guide to improving your local ranking. In practice, that means your website and Google Business Profile need to make it obvious what you do, where you do it and why customers trust you.
For businesses covering several towns, we create focused pages for the places that matter most, each with genuine local detail. Combined with consistent contact details, reviews from local customers and local business schema markup, these pages help Google connect your business with searches across the North East.
Reviews are one of the most visible local signals. We help every client build a simple routine for collecting genuine reviews, and we display them where they reassure new visitors the most.
Questions
Almost certainly. The areas we cover above are where most of our clients are based, but we work with businesses across the whole North East and some further afield. Get in touch and we'll confirm within the working day.
Yes. Most of our clients are in the North East, but we build websites for businesses across the UK. The process is exactly the same, with meetings by video call.
Yes. You're welcome at our North Shields office, and we're happy to visit you for kickoff meetings, photography and handovers anywhere in the areas we cover.
Yes, where they make sense. We'll recommend which towns deserve their own page based on where your customers are and how people search, and we write each page with real local detail rather than copy-and-paste text.
Most brochure websites launch within a few weeks of the discovery call. Larger online shops, booking sites and multi-location projects take longer. The biggest factor is usually how quickly content and photos come together, and we'll agree a realistic timeline with you before work starts.
Every project is quoted as a fixed price in writing after a free discovery call, based on the pages and features you actually need. There are no hourly bills, no hidden extras and no long contracts, and we'll always tell you if a smaller project would do the job. Whichever of the areas we cover you're in, the first conversation is free and there's no pressure to go ahead. Tell us about your business and where your customers are, and we'll suggest the simplest way to reach more of them online.
Who we work with
The areas we cover are home to every kind of business. These are the sectors we build for most often.
Plumbers, electricians, roofers, builders, landscapers and cleaners make up a large share of our clients. Their websites need to win trust quickly and turn searches into calls. We focus on clear service pages, photos of real jobs, genuine reviews and pages for the towns they cover most.
Clinics, salons, therapists, dentists, gyms and studios need websites that feel calm, professional and trustworthy, with booking that works in a couple of taps. Many of our best-known projects, such as Skin Renu in Newcastle and ONDA Pilates in Durham, fall into this group.
Restaurants, cafes, bars, holiday lets and attractions across the North East coast, the cities and the countryside rely on visitors who plan on their phones. We build fast sites with menus, booking, opening times and practical visitor information front and centre.
Accountants, solicitors, surveyors, consultants and financial advisers need websites that explain complex services simply and build credibility, with real team photos, credentials and clear routes to get in touch.
From Team Valley to the Tyne, many North East businesses sell to other businesses. Their websites need to present capabilities, accreditations, sectors and case studies clearly, so buyers can shortlist them with confidence.
Independent shops and makers across the areas we cover use websites to sell beyond their local high street. We build online shops on Shopify and WooCommerce that are easy to manage day to day.
Standard on every build
There are no premium tiers. Whatever part of the North East you're in, these come as standard.
Most local searches happen on a phone, so we design for small screens first and make sure calls, bookings and enquiries take as few taps as possible.
Compressed images, lean code, quality UK hosting, SSL, security hardening and daily backups are built in from launch, not added later.
Clean page structure, location signals, local business schema and alignment with your Google Business Profile, so the site is ready to rank in the areas you serve.
Google Analytics and Search Console are connected at launch, so you can see which areas and searches bring visitors and enquiries.
You own your domain, website and content outright. After launch, our care plans can look after hosting, updates and small changes, or you can manage everything yourself.
Ready when you are
Don't see your town listed? We probably still cover it. Send us a message and we'll confirm in writing within the working day.
