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Updating your website content

Changing a line of text, swapping a photo or adding a page. None of it is difficult, and none of it will break the site as long as you stick to the parts that are yours to edit.

What you can safely change yourself

A web page broken into the parts you can safely editYour websiteImageContact usText: safeto editImages: swapsame shapeButtons: tellus instead
Text and images are yours to edit freely. Buttons, menus and layout are better left with us, because they are wired into the rest of the site.

Making a change

The same four steps whichever page you are on.

1

Log in

Go to yourdomain.co.uk/wp-admin and sign in with the details we sent you. Keep them to yourself, and tell us if you need another login for a member of staff.

2

Find the page

Click Pages in the left hand menu, then hover the page you want and choose Edit with Elementor. The page opens exactly as visitors see it.

3

Make the change

Click straight onto any piece of text and type over it. To swap a photo, click the image, then Choose Image, and upload the new one.

4

Publish

Click Update at the bottom left. The change is live within a few seconds. Refresh the page in another tab to check it.

The things that catch people out

Worth knowing before you start rather than afterwards.

  • Pasting from Word. It brings hidden formatting with it and the text ends up a different size or font. Paste into Notepad first, then copy it from there.
  • Uploading a photo straight off a phone. A 6MB photo will slow the page right down. Anything over about 500KB is worth resizing first, or send it to us and we will do it.
  • Changing an image to a different shape. Swap a wide photo for a tall one and the layout stretches. Keep roughly the same proportions as the one you are replacing.
  • Forgetting to click Update. The change looks right on screen but it is not live until you publish it.
  • Editing the menu or footer. These are built as templates, so a change there affects every page. Send those to us.
  • Working on it at nine at night. If you are on a care plan, content changes are included. Send them over instead.

Content questions we get asked

Can I break the site?

Not by editing text or swapping an image. The site is backed up daily either way, so anything can be put back.

How do I add a whole new page?

Ring us. A new page needs to be added to the menu, given its page title for Google and linked from the right places, which is quicker for us to do properly than to explain.

Why does my change not show?

Usually caching. Hold shift and refresh. If it still looks old after a few minutes, let us know.

Can somebody else have a login?

Yes. Tell us the name and email address and we will set one up at the right level.

Do content changes cost anything?

Not on a care plan, which includes two thirty minute content updates a month. Outside that we quote before doing anything.